At Perfect Planners, owned and operated by us, we strive to provide high-quality services and complete customer satisfaction. This Refund Policy outlines the terms under which refunds may be issued for our products and services.
1. Eligibility for Refunds
Refunds may be granted under the following conditions:
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The customer experiences a service not delivered within the promised timeframe.
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The delivered service is significantly different from what was agreed upon or described.
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A duplicate payment has been made due to a technical error.
2. Non-Refundable Items/Services
We do not offer refunds for:
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Completed services where the customer has already received the final output.
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Delays caused by incomplete information or non-cooperation from the customer.
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Any change of mind after the service has already begun.
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Customized or personalized services once work has started.
3. Refund Request Process
To request a refund:
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Email us:
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Your full name
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Order/service details
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Reason for the refund request
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Relevant screenshots or documents (if applicable)
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Refund requests must be made within 7 days of the service delivery date.
4. Refund Review and Approval
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All refund requests are subject to review by our team.
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We may contact you for additional details to process your request.
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Approved refunds will be credit to the original method of payment within 7–14 business days.
5. Cancellations
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Services may be cancelled before work starts, and in such cases, a full refund may be issued.
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Once work has started, cancellation charges may apply depending on the progress of the project.
6. Contact Information
For any refund-related queries, please contact:
Perfect Planners
Email: p.perfectplanners@gmail.com